Return & Exchange Policy

Last Updated: August 19, 2024

Thank you for shopping with SAVECORE Gems at https://savecoregems.com. We truly value your trust in our products and strive to ensure your satisfaction with every purchase.

However, if you’re not completely happy with your order, we’re here to help. Please review the following return and refund terms to understand your options.

Interpretation & Definitions

  • Goods: Refers to any items available for purchase on our website.

  • Orders: Any confirmed request made by you to purchase goods from us.

  • Service: Refers to our website and the shopping experience offered.

  • Website: https://savecoregems.com

  • You: The customer using our services, whether an individual or representing a business.

General Return Policy

Items purchased from our physical store are eligible for return, subject to the following conditions:

  • Returns must be initiated within 7 days of purchase.

  • Items must be in original condition, unused, and accompanied by the original receipt or proof of purchase.

  • Return requests must be approved before shipping the product back.

Once your return request is approved, we will provide you with return instructions. If applicable, a return shipping label will be sent to you. If you choose to return the item through your preferred courier, please send it to the following address:

📍 SAVECORE Gems
Suit # 508, Diamond Tower, Shah Qabool Street, Namak Mandi, Peshawar City, KPK, Pakistan

Note: Include the original return slip inside the package to avoid processing delays.

Refund Policy

To qualify for a refund:

  • The product must be returned within 7 days of purchase.

  • The item must be in its original, undamaged condition.

  • You must provide a valid proof of purchase (receipt or invoice).

We regret that refunds cannot be processed if:

  • The return request is made after 7 days.

  • The product is damaged, used, or altered.

Once your return is received and inspected, you will be updated on the refund status via phone—provided contact details were shared with us during the purchase.

Final Note

SAVECORE Gems reserves the right to refuse returns that do not meet the conditions above. If you have any questions or need assistance with your return, feel free to reach out—we’re here to help.